procurement and manages spends
Wat is de Brainbox SAP Ariba SNAP Packaged Solution?
Middelgrote bedrijven vinden het vaak een uitdaging om ontwikkelingen bij te houden in het licht van veranderende markten en kostenposten. Het is lastig om tijd te besteden aan onderhandelingen omdat deze tijd elders beter gebruikt kan worden. Dit maakt het voortdurend aansturen van duurzame bedrijfsstrategieën zonder de financiële middelen en instrumenten van gevestigde bedrijven tot een veel voorkomend probleem in het middelgrote bedrijfsleven.
De Brainbox SAP Ariba SNAP-pakketoplossing vervangt deze tijdrovende werklast, vermindert de complexiteit en verhoogt de efficiëntie met een eenvoudige pakketoplossing die het end-to-end werk voor u doet, van kopen tot factureren, met de flexibiliteit die is afgestemd op uw budget.
Hoe werkt de Brainbox SAP Ariba SNAP Packaged Solution?
Een oplossing op abonnement basis die de cloud implementatie van een SAP Ariba-product combineert met de deskundige ondersteuningsdiensten van Brainbox. SAP Ariba SNAP Packaged Solution is exclusief ontworpen voor groeiende bedrijven. Het bevat vooraf geconfigureerde bestedingscategorieën die geschikt zijn voor uw specifieke branche, met gemakkelijke toegang tot miljoenen leveranciers, volledig gratis, inclusief begeleide aankopen, spot-aankopen en inkooporders.
Onze visie is dat onze klanten zich alleen bezighouden met activiteiten die verband houden met hun kernactiviteiten. Ons abonnementsmodel zorgt dus voor onbeperkte ondersteuning en (catalogus) updates om onze klanten te ontlasten.
We bewaken de kwaliteit en inhoud van uw inkoopsysteem, terwijl u doorgaat met de dagelijkse activiteiten. Het abonnement omvat implementatie en configuratie van alle benodigde functionaliteiten om uw inkoopproces te verbeteren. Deze pakketoplossing omvat ook kwaliteitsondersteuning tijdens en na de implementatiefase, zoals het inschakelen van catalogi, het aanmelden van leveranciers, het oplossen van incidenten en nog veel meer.
Voordelen
Voor middelgrote bedrijven biedt Brainbox een snelle implementatie aan voor de Ariba SNAP Packaged Solution. SNAP bestaat uit een gestandaardiseerd SAP Ariba-pakket, met een op abonnement-basis gebaseerd model dat snel kan worden geïmplementeerd en is ontworpen om met uw organizatie mee te groeien. Met deze inkoopoplossing kunnen middelgrote bedrijven profiteren van alle voordelen van het Ariba-platform.
Snelle implementatie: implementatie van 9 weken
Meer flexibiliteit door het vermijden van verrassingen op het gebied van financiële planning door vaste maandelijkse betalingen
Toegang tot vakkennis voor zowel business als technologie, met onze ervaren consultants
Kom in contact met leveranciers vanaf dag 1 via het Ariba Network
Houd uitgaven onder controle met tot wel 2,5% besparing op de totale uitgaven
Tot 100% compliance met de SAP Ariba Spot buy Catalog-integratie
SAP Ariba SNAP Packaged Solution
Wilt u graag meer weten over dit product? Download dan geheel vrijblijvend onze brochure en laat ons uw organizatie inspireren op het gebied van sourcing & inkoop.
Blader door onze pakketten en ontdek welke het beste aansluit bij uw organizatie. Profiteer van de volledige SNAP implementatie van SAP Ariba in slechts 9 weken.
| Silver | Gold | Diamond | |
|---|---|---|---|
| 9--Weeks Implementation
| |||
|
|
✓ | ✓ | ✓ |
|
| ✓ | ✓ | ✓ |
|
|
✓ | ✓ | ✓ |
|
| ✓ | ✓ | ✓ |
|
| ✓ | ✓ | ✓ |
|
| ✓ | ✓ | ✓ |
| Additional Services | Silver | Gold | Diamond |
|---|---|---|---|
| Supplier Enablement | ✓ | ✓ | ✓ |
| Incident resolution | ✓ | ✓ | ✓ |
| Daily Master data monitoring | ✓ | ✓ | ✓ |
| Fix technical issues | ✓ | ✓ | ✓ |
| Predefined Sla For inciden | ✓ | ✓ | ✓ |
| Support timings | ✓ | ✓ | ✓ |
| Catalog Enablement | ✘ | ✓ | ✓ |
| Manual Master & Transactional Data | ✘ | ✓ | ✓ |
| Configurations Modifications | ✘ | ✓ | ✓ |
| Analyze and Implement Quarterly Features | ✘ | ✓ | ✓ |
| Unlimited number of tickets | ✘ | ✓ | ✓ |
| Global/Extended support (16*5) | ✘ | ✓ | ✓ |
| Negotiated SLA | ✘ | ✓ | ✓ |
| Roll Out to new business/legal entity | ✘ | ✘ | ✓ |
| Training and training Material | ✘ | ✘ | ✓ |
| IT change & Release Management | ✘ | ✘ | ✓ |
| Customer defined SLA | ✘ | ✘ | ✓ |
| Innovation and optimization | ✘ | ✘ | ✓ |
Kom in contact met ons
Wilt u graag weten of Brainbox SAP Ariba SNAP Packaged Solution binnen uw inkoopstrategie past? Neem dan contact met ons op.
Silver Support Services
Supplier Enablement
- Assist customer to build a supplier onboarding strategy in the steady state
- Load required supplier data on Ariba Network & Ariba P2P
- Assist customer to establish a trading relationship with supplier on AN
- Post dummy orders & invoices in Test system to verify supplier onboarding
Incident Resolution
- Monitor customer’s incident management tool. If customer does not have any such tool, options will
be explored during SNAP implementation. - Manage incidents raised by customer in incident management tool
- Fix & Close the incident raised by customer within defined SLA
- Post dummy orders & invoices in Test system to verify supplier onboarding
Daily Master Data Monitoring
- Prepare a report and share with respective shareholders.
- Identify errors or warnings triggered
- Assist customer to fix the same.
Fix Technical Issues
- Raise SR in Ariba connect on behalf of customer with Ariba Engineering team
- Co-ordinate with Ariba Engineering team on behalf of customer, to fix any technical issue.
- It can include any product defects or data fixes.
Predefined SLA for inciden
- Define a number of incidents per month which will be fixed.
- an be defined based on business implementation scope.
- Mutual agreement between Brainbox & Customer
- Predefined SLA for incident
- Response Time
- Priority P1 – 5 hrs
- Priority P2 – 10 hrs
- Priority P3 – 16 hrs
- Priority P4 – 24 hrs
- Resolution Time
- Priority P1 – 10 hrs
- Priority P2 – 20 hrs
- Priority P3 – 32 hrs
- Priority P4 – 48 hrs
- Service Request (SR) Resolution Time is not considered here as it is
totally dependent SAP Ariba Engineering team. - If required, after high level analysis of incident and with an
agreement with business & IT teams, incident priority can be
adjusted. - If SR has been raised with SAP Ariba Engineering team, against an
incident then incident will be put on hold in Incident management
tool.
- Response Time
Support Timings
- Application Support will be provided as per European timezone only i.e. 9AM – 5PM CET
- Application support will be only during weekdays i.e. Monday to Friday
- Location of resource will be offshore
Gold Support Services +
Catalog Enablement
- Assist customer to manage their catalogs which can include:
- Prepare catalog cif file
- Manually load catalog into Ariba (Test & Prod)
- Perform system test runs
- Activate or deactivate catalogs
- Load catalogs from Ariba Network and process.
- Co-ordination with supplier will be customer’s responsibility only.
Manual Master & Transactional Data
- Assist customer to manually load master data into Ariba. It can include data load after fixing data
errors or warnings. OR a regular activity to maintain the data into Ariba. - Manually load any transactional data like Requisition, Receipts, Order Close Status, Operational
Contracts.
Configurations & Modifications (only for existing business implementation)
- Modify existing (in place) configurations like Approval flow, Invoice Exception, Receipt Rules,
Guided Buying tiles, Guided Buying Policies - Enable existing (not used features or functionalities) to accommodate & improve existing business
implementation. - Adding new approval nodes or build a new approval process
- Adding new tiles, or policies to Guided Buying
- Adding new custom forms.
Analyze and Implement Quarterly features
- Every quarter SAP Ariba release new features around Ariba Buying & Invoicing, Guided Buying,
Catalogs, APIs etc. - Newly released features will be analyzed, and relevant features will be presented to business & IT
team. - After alignment & sign off from Business & IT teams, new feature will be configured, tested, and
deployed in production.
Unlimited number of tickets
- No limit on number of incidents to be resolved per month.
Global/Extended Support (16*5)
- Application Support will be provided as per European time zone only i.e. 9AM – 5PM CET
- Application support will be only during weekdays i.e. Monday to Friday
- Location of resource will be offshore
- Onsite travel should be possible as per business needs.
Negotiated SLA
- No predefined SLA.
- Brainbox will negotiate with customer to define SLA depending upon customer’s size and procurement
scope. - Service Request (SR) Resolution Time is not considered here as it is totally dependent SAP Ariba
Engineering team. - If required, after high level analysis of incident and with an agreement with business & IT teams,
incident priority can be adjusted. - If SR has been raised with SAP Ariba Engineering team, against an incident then incident will be put
on hold in Incident management tool.
Diamond Support Services +
Roll out to New Business/Legal Entity
- Gather requirements and document it.
- Extend existing configurations to new business or legal entity
- Implement new features/functionalities
- Perform system testing & assist customer to conduct UAT
- Production Go-Live
Training and training materials
- Assist customer to build the training materials
- With the help of business teams, training sessions will be conducted to train the trainer.
IT Change & Release Management
- Follow the change management process set up in the organization.
- Any new feature or product defect or adjust existing configuration will be implemented as per
defined change management process - Assist IT teams to get the approval from CAB (Change approval board) or any other designated
teams/stakeholders. - Manage & maintain change management documentation.
Customer defined SLA
- No predefined SLA.
- Brainbox will adher to customer defined SLA
- Service Request (SR) Resolution Time is not considered here as it is totally dependent SAP Ariba
Engineering team. - If required, after high level analysis of incident and with an agreement with business & IT teams,
incident priority can be adjusted. - If SR has been raised with SAP Ariba Engineering team, against an incident then incident will be put
on hold in Incident management tool.
Innovation & Optimization
- Assist customer to optimize existing procurement business processes
- Present innovative ideas to IT team to improve existing support processes.