Brainbox Consulting BV aligning great talent with clients’ needs is at the core of who we are. We are passionate about our Consultants, our Clients, and our Partners. Our rich IT legacy combined with our unyielding care for our people and business is the driving force behind all we do, and we deliver!

On this journey, we are looking for a passionate and experienced ” Scrum Master: Market-to-Cash Focus” who is also interested to take on a wide range of activities.

Job Mission

In this assignment as Scrum Master you are a servant leader with strong coaching skills and broad Scaled Agile experiences. You train your team(s) on Scrum practices, facilitate Scrum events and continuously stimulate your team(s) to improve to highly autonomous yet highly aligned team(s). You are working in close consultation with the Release Train Engineer and other Scrum Masters in the Market-to-Cash or Integral Planning ART’s. You will be helping your team reach new heights with regards to predictability, quality and collaboration within the team, but also within the ART.

The Scrum Master works closely together with:

• The RTE for the Integral Planning ART and Market to Cash ART
• The Product Owner(s) for the team(s) you serve and coach
• The Developers / consultants in your Agile teams

Main responsibilities:

• Facilitates the team in getting the work done
• Guiding the team on how to get the most out of self-organization
• Creating transparency and alignment on team speed, quality of deliverables and happines
• Signaling and removing impediments to ensure the Agile team gets the work done
• Facilitating the team into following the technical way of working and ensures quality related to own discipline is secured in the team
• Creating focus in the team by shielding them from external interferences
• Providing analyses of current team rituals, evaluates bottlenecks and advice regarding improvements in team rituals
• Helping the people around the team to understand which interaction with the team is helpful or not
• Coaching the team with handling dependencies and risks
• Aligning with the Release Train Engineer
• Ensuring the pre-conditions are in place to start a work item (Definition of Ready)

Expected behaviors:

• Coaches on agile practices and behavior for everybody in and around the scrum team
• Builds team and coaches team members to act as a team
• Acts as a servant leader and escalation level for the team
• Chairs and drives the rituals (scrum, sprint and program increment), ensures its disciplined execution, helping the team to understand why this is important
• Drives team level continuous improvement, i.e. challenges the team in view of the agile key performance parameters towards greater efficiency
• Ensures alignment with other Scrum Masters on dependencies
• Ensures focus and keeps the teams from getting distracted
• Ensures collaboration between scrum teams

Deliverables:

• Timely delivery of the committed work items from the team’s backlog
• Facilitation of the team rituals (planning, retrospective, demo, standups, refinement, …)
• Report the status of the team’s Program Increment (PI) objectives
• Transparency on team performance (metrics)
• Transparency on dependency and risk status
• Report improvements and actions from the retrospectives
• Escalations to the release train engineer
• Ensure the tooling is up-to-date (Jira, Service Now)
• Impediment resolution and escalation

Education

• Master or Bachelor degree

Experience

• Agile + SAFe certified (scrum.org and/or SAFe®certifications)
• Experience in IT environments of corporate organizations