Wat is Brainbox SAP Ariba SNAP! Packaged Solution?
Middelgrote bedrijven lopen tegen vele (inkoop-) uitdagingen aan om competitief te blijven. Ze dienen zich snel te aanpassen aan veranderende markten en fluctuerende kostenposten. Het is van groot belang dat tijd efficiënt gemanaged kan worden binnen inkoopprocessen door middel van een betrouwbaar ondersteunend systeem. Op deze manier kunnen inkoop professionals meer tijd toewijden aan het verkrijgen van de beste deals en te focussen op het verfijnen van de inkoop strategie. Dit alles is mogelijk met de SAP Ariba SNAP Packaged Solution van Brainbox.
De SAP Ariba SNAP Packaged Solution vervangt manuele bedrijfsprocessen waardoor de complexiteit afneemt en de efficiëntie toeneemt. Het simpele concept achter de packaged solution digitaliseert het volledige end-to-end inkoopproces op een passende en flexibele wijze, naar het budget van uw organisatie.with the flexibility tailored to your budget
Hoe werkt de Brainbox SAP Ariba SNAP Packaged Solution?
Brainbox combineert de cloud implementatie van SAP Ariba met onze interne supportservices door een abonnement oplossing aan te bieden. Hiermee heeft u toegang tot onze experts en implementeren wij uw SAP Ariba systeem. SAP Ariba SNAP Packaged Solution is exclusief ontworpen voor groeiende bedrijven. Binnen het SNAP-pakket worden standaard modules aangeboden die aansluiten bij de specifieke behoeften van uw industrie. Ook geeft SNAP gratis toegang tot miljoenen leveranciers wereldwijd, inclusief Guided Buying, Spot Buy, en inkooporders.
Onze visie is dat onze klanten zich alleen bezig zouden moeten kunnen houden met kerntaken gerelateerd aan hun core business. Dit wordt versterkt door ons abonnement model waardoor uw organisatie toegang krijgt tot Brainbox support en (catalogus) updates om zo uw organisatie te ontlasten.
Wij waarborgen de kwaliteit en content van uw inkoopsysteem, terwijl u uw tijd kunt besteden aan dagelijkse operationele taken. De Brainbox SAP Ariba SNAP Packaged Solution is inclusief de implementatie en alle aanpassingen die nodig zijn om het inkoopproces van uw organisatie vloeiend te laten verlopen. Het pakket omvat ook kwaliteitsondersteuning, zowel tijdens als na de implementatie periode. Denk hierbij onder andere aan: Catalog Enablement, Supplier Enablement, en Incident Resolution.
Voordelen
Brainbox Consulting biedt een versnelde implementatie aan van de SAP Ariba SNAP module, speciaal ontworpen voor middelgrote bedrijven. SAP Ariba SNAP is een gestandaardiseerd pakket dat met uw organisatie meegroeit. Als aanvulling zorgt onze packaged solution op abonnement basis voor langdurige ondersteuning, waardoor uw organisatie het maximale uit SAP Ariba SNAP weet te halen.
Rapid Deployment: Implementatie binnen 9 weken
De vaste maandelijkse betalingen zorgen voor voorspelbaar kostenplaatje en voorkomen grote financiële verassingen.
Toegang tot onze ervaren consultants voor zowel business als technische vraagstukken.
Maak contact met uw leveranciers vanaf Dag 1 over het Ariba Netwerk
Neem de controle over uw inkoopuitgaven en realiseer een kostenbesparing tot 2.5%
Tot 100% compliance met de SAP Ariba Spot Buy Catalogus integratie
SAP Ariba SNAP Packaged Solution
Wilt u meer weten over het pakket, download dan onze brochure en laat ons helpen uw inkoopprocessen te vereenvoudigen.
Bekijk onze pakketten en selecteer het pakket dat het beste bij de behoeften en budget van uw organisatie past. Binnen 9 weken geniet u vervolgens van een volledig geïmplementeerde SAP Ariba oplossing.
| Silver | Gold | Diamond | |
|---|---|---|---|
| 9--Weeks Implementation
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✓ | ✓ | ✓ |
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| ✓ | ✓ | ✓ |
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✓ | ✓ | ✓ |
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| ✓ | ✓ | ✓ |
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| ✓ | ✓ | ✓ |
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| ✓ | ✓ | ✓ |
| Additional Services | Silver | Gold | Diamond |
|---|---|---|---|
| Supplier Enablement | ✓ | ✓ | ✓ |
| Incident resolution | ✓ | ✓ | ✓ |
| Daily Master data monitoring | ✓ | ✓ | ✓ |
| Fix technical issues | ✓ | ✓ | ✓ |
| Predefined Sla For inciden | ✓ | ✓ | ✓ |
| Support timings | ✓ | ✓ | ✓ |
| Catalog Enablement | ✘ | ✓ | ✓ |
| Manual Master & Transactional Data | ✘ | ✓ | ✓ |
| Configurations Modifications | ✘ | ✓ | ✓ |
| Analyze and Implement Quarterly Features | ✘ | ✓ | ✓ |
| Unlimited number of tickets | ✘ | ✓ | ✓ |
| Global/Extended support (16*5) | ✘ | ✓ | ✓ |
| Negotiated SLA | ✘ | ✓ | ✓ |
| Roll Out to new business/legal entity | ✘ | ✘ | ✓ |
| Training and training Material | ✘ | ✘ | ✓ |
| IT change & Release Management | ✘ | ✘ | ✓ |
| Customer defined SLA | ✘ | ✘ | ✓ |
| Innovation and optimization | ✘ | ✘ | ✓ |
Prijzen
Kom in contact met ons
Wilt u weten of de Brainbox SAP Ariba SNAP Packaged Solution past binnen de inkoopstrategie van uw organisatie? Neem dan geheel vrijblijvend contact met ons op.
Silver Support Services
Supplier Enablement
- Assist customer to build a supplier onboarding strategy in the steady state
- Load required supplier data on Ariba Network & Ariba P2P
- Assist customer to establish a trading relationship with supplier on AN
- Post dummy orders & invoices in Test system to verify supplier onboarding
Incident Resolution
- Monitor customer’s incident management tool. If customer does not have any such tool, options will
be explored during SNAP implementation. - Manage incidents raised by customer in incident management tool
- Fix & Close the incident raised by customer within defined SLA
- Post dummy orders & invoices in Test system to verify supplier onboarding
Daily Master Data Monitoring
- Prepare a report and share with respective shareholders.
- Identify errors or warnings triggered
- Assist customer to fix the same.
Fix Technical Issues
- Raise SR in Ariba connect on behalf of customer with Ariba Engineering team
- Co-ordinate with Ariba Engineering team on behalf of customer, to fix any technical issue.
- It can include any product defects or data fixes.
Predefined SLA for inciden
- Define a number of incidents per month which will be fixed.
- an be defined based on business implementation scope.
- Mutual agreement between Brainbox & Customer
- Predefined SLA for incident
- Response Time
- Priority P1 – 5 hrs
- Priority P2 – 10 hrs
- Priority P3 – 16 hrs
- Priority P4 – 24 hrs
- Resolution Time
- Priority P1 – 10 hrs
- Priority P2 – 20 hrs
- Priority P3 – 32 hrs
- Priority P4 – 48 hrs
- Service Request (SR) Resolution Time is not considered here as it is
totally dependent SAP Ariba Engineering team. - If required, after high level analysis of incident and with an
agreement with business & IT teams, incident priority can be
adjusted. - If SR has been raised with SAP Ariba Engineering team, against an
incident then incident will be put on hold in Incident management
tool.
- Response Time
Support Timings
- Application Support will be provided as per European timezone only i.e. 9AM – 5PM CET
- Application support will be only during weekdays i.e. Monday to Friday
- Location of resource will be offshore
Gold Support Services +
Catalog Enablement
- Assist customer to manage their catalogs which can include:
- Prepare catalog cif file
- Manually load catalog into Ariba (Test & Prod)
- Perform system test runs
- Activate or deactivate catalogs
- Load catalogs from Ariba Network and process.
- Co-ordination with supplier will be customer’s responsibility only.
Manual Master & Transactional Data
- Assist customer to manually load master data into Ariba. It can include data load after fixing data
errors or warnings. OR a regular activity to maintain the data into Ariba. - Manually load any transactional data like Requisition, Receipts, Order Close Status, Operational
Contracts.
Configurations & Modifications (only for existing business implementation)
- Modify existing (in place) configurations like Approval flow, Invoice Exception, Receipt Rules,
Guided Buying tiles, Guided Buying Policies - Enable existing (not used features or functionalities) to accommodate & improve existing business
implementation. - Adding new approval nodes or build a new approval process
- Adding new tiles, or policies to Guided Buying
- Adding new custom forms.
Analyze and Implement Quarterly features
- Every quarter SAP Ariba release new features around Ariba Buying & Invoicing, Guided Buying,
Catalogs, APIs etc. - Newly released features will be analyzed, and relevant features will be presented to business & IT
team. - After alignment & sign off from Business & IT teams, new feature will be configured, tested, and
deployed in production.
Unlimited number of tickets
- No limit on number of incidents to be resolved per month.
Global/Extended Support (16*5)
- Application Support will be provided as per European time zone only i.e. 9AM – 5PM CET
- Application support will be only during weekdays i.e. Monday to Friday
- Location of resource will be offshore
- Onsite travel should be possible as per business needs.
Negotiated SLA
- No predefined SLA.
- Brainbox will negotiate with customer to define SLA depending upon customer’s size and procurement
scope. - Service Request (SR) Resolution Time is not considered here as it is totally dependent SAP Ariba
Engineering team. - If required, after high level analysis of incident and with an agreement with business & IT teams,
incident priority can be adjusted. - If SR has been raised with SAP Ariba Engineering team, against an incident then incident will be put
on hold in Incident management tool.
Diamond Support Services +
Roll out to New Business/Legal Entity
- Gather requirements and document it.
- Extend existing configurations to new business or legal entity
- Implement new features/functionalities
- Perform system testing & assist customer to conduct UAT
- Production Go-Live
Training and training materials
- Assist customer to build the training materials
- With the help of business teams, training sessions will be conducted to train the trainer.
IT Change & Release Management
- Follow the change management process set up in the organization.
- Any new feature or product defect or adjust existing configuration will be implemented as per
defined change management process - Assist IT teams to get the approval from CAB (Change approval board) or any other designated
teams/stakeholders. - Manage & maintain change management documentation.
Customer defined SLA
- No predefined SLA.
- Brainbox will adher to customer defined SLA
- Service Request (SR) Resolution Time is not considered here as it is totally dependent SAP Ariba
Engineering team. - If required, after high level analysis of incident and with an agreement with business & IT teams,
incident priority can be adjusted. - If SR has been raised with SAP Ariba Engineering team, against an incident then incident will be put
on hold in Incident management tool.
Innovation & Optimization
- Assist customer to optimize existing procurement business processes
- Present innovative ideas to IT team to improve existing support processes.