Brainbox Consulting BV aligning great talent with clients’ needs is at the core of who we are. We are passionate about our Consultants, our Clients, and our Partners. Our rich IT legacy combined with our unyielding care for our people and business is the driving force behind all we do, and we deliver! On this journey, we are looking for ServiceNow developer with UX design knowledge who is also interested to take on a wide range of activities.

Requirements:

• Experience with ServiceNow modules ITSM, Employee Center Pro, Virtual Agent, Customer Service Management, and Knowledge Management.
• At least 1 year of experience at a complex financial organization
• Experience conducting UI/UX workshops and creating User Personas
• Experience as a Technical Lead

Relevant Knowledge:

• Excellent communication and writing skills in Dutch
• HBO (higher professional education) and/or university (academic) work and thinking level
• ServiceNow
• Certified ServiceNow System Administrator
• Experience working in a scrum team
• Experience with Figma

Competencies:

• Excellent communication skills and able to participate in discussions at various levels within the organization.
• Can provide strategic, tactical, and operational insights into complex architectural issues at various levels.
• Persuasive and therefore able to engage people and win them over to their ideas.
• Coaching skills and able to coach and train colleagues